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The Microsoft® Dynamics CRM-Exchange E-mail Router (the Router) is a software component that provides an interface between the Microsoft Dynamics CRM system and Microsoft Exchange 2000 Server or Microsoft Exchange Server 2003. When the Router is installed on the same computer as Exchange 2000 or 2003, it transfers e-mail messages to the Microsoft Dynamics CRM system. The Router cannot be installed on a computer that is running Exchange 2007.
Microsoft Exchange 2000 Server or Microsoft Exchange Server 2003 must be installed and operational on the computer that the Router is to be installed. NOTE: Although the router can process e-mail messages forwarded by Exchange Server 2007 mailboxes, it cannot run on a computer that has Exchange Server 2007 installed.