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Старый 19.09.2010, 01:07   #1  
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ukcrm: Customer Care Accelerator Demo Tools
Источник: http://blogs.msdn.com/b/ukcrm/archiv...emo-tools.aspx
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Turn To Stone…

Before we all get carried away with the nice, new, shiny thing that is Microsoft Dynamics CRM 2011, spare a thought for CRM 4.0 and in particular, the Customer Care Accelerator (CCA). If you are looking to achieve contact centre efficiencies, but are unsure of what CCA could do for you, then we have produce some demo tools using DemoMate demo recording tools.



Three formats of DemoMate are now available for the Customer Care Accelerator for Microsoft Dynamics CRM 4.0. The demo output, which is a retail banking scenario, can be used for different purposes:
  • Installable demos are suitable for distribution to your internal and partner-driven sales teams, allowing them to install, play, and present the demos using their own computers.
  • Auto-Run demos are “click to launch,” allowing users to watch the demo while listening to the audio voiceover track. These demos can also be set to run, making them useful for trade shows and kiosks.
  • Silverlight demos are similar to the auto-run demos, but let you embed the demo on a website, blog, or SharePoint site, where they are viewable by anyone with a Silverlight-enabled browser.
To access the above demos, click on the link below and Save the .zip file to your local machine, just Right Click on the .zip file and select “Extract All.” Included is a separate demo presenter script (.docx file), and 3 types of demo deliverables. Go here: http://www.demomate.com/content/demo...rator Demo.zip

This posting is provided "AS IS" with no warranties, and confers no rights.

Laughing Boy Chestnuts Pre-School




Источник: http://blogs.msdn.com/b/ukcrm/archiv...emo-tools.aspx
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